Problem with admin area

e107 CMS » Forums » e107 v1.x Support » Installation / Upgrade support

<< Previous thread | Next thread >>

smithonlin3

Jun 24 2012, 11:07AM

Registered Member #146274

Joined: Jun 24 2012, 10:57AM

Posts: 5

Hi im having a little trouble with the admin area in e107 i have just done a fresh install of e107 and when i go in to the admin area i get an internal server error wondering if anyone could help with this.

Ive made sure all the permissions of files are set to 644 and the folders set to 755 but still no luck

and im getting the following in the logs

[24/Jun/2012:12:58:28 -0400] "GET /favicon.ico HTTP/1.0" 404 1468 "-" "Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/536.5 (KHTML, like Gecko) Chrome/19.0.1084.56 Safari/536.5"
91.228.0.127 - -

[24/Jun/2012:12:58:43 -0400] "GET /e107_plugins/e107shop/e107_files/cache/index.html HTTP/1.0" 200 305 "http://www.ipage.com/controlpanel/FileManager/" "Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/536.5 (KHTML, like Gecko) Chrome/19.0.1084.56 Safari/536.5"
91.228.0.127 - -

[24/Jun/2012:12:58:43 -0400] "GET /favicon.ico HTTP/1.0" 404 1468 "-" "Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/536.5 (KHTML, like Gecko) Chrome/19.0.1084.56 Safari/536.5"

Anyone any suggestions what i could try

Thanks in advance

Go to top

Moc

Jun 24 2012, 11:09AM

Registered Member #44563

Joined: Apr 12 2008, 03:01AM

Location: The Netherlands

Posts: 3518

It looks like you have copied the apache access log rather than the error log, could you try to find that one please?

[ Edited Jun 24 2012, 11:39AM ]

Go to top

smithonlin3

Jun 24 2012, 12:42PM

Registered Member #146274

Joined: Jun 24 2012, 10:57AM

Posts: 5

Ok my mistake still trying to find something more on the lines of errors so far i can only see ftp logs and access logs will report back when i find something quite new to this

Go to top

Moc

Jun 24 2012, 02:35PM

Registered Member #44563

Joined: Apr 12 2008, 03:01AM

Location: The Netherlands

Posts: 3518

Ok. Your webhost provider may be able to help you with finding the right log. I'm pleasantly surprised that you knew you had to use a log file in the first place

Let us know if you have found it or if you need more help.

Go to top

C6Dave

Jun 24 2012, 10:51PM

Registered Member #9506

Joined: Jul 31 2004, 12:57AM

Location: North East UK

Posts: 12342

Remove the server .htaccess file and see if the site comes back up

A wrong entry can cause the internal server error

Go to top

smithonlin3

Jun 25 2012, 01:29PM

Registered Member #146274

Joined: Jun 24 2012, 10:57AM

Posts: 5

Ok i have located the error logs only to find there not being any logs there confusing ive removed the htaccess file but still the same

Go to top

smithonlin3

Jun 25 2012, 02:08PM

Registered Member #146274

Joined: Jun 24 2012, 10:57AM

Posts: 5

i'm leaning towards thinking its something mysql database as i cant find e107_admin or am i totally going down the wrong road with that one

Go to top

Moc

Jun 25 2012, 02:40PM

Registered Member #44563

Joined: Apr 12 2008, 03:01AM

Location: The Netherlands

Posts: 3518

That's unlikely. Try going to the admin area and then viewing the error log, paste any contents on paste2.org and reply back with the link here.
I'll have to think about other possibilities in the mean time. Will get back to you.

Go to top

smithonlin3

Jul 02 2012, 01:56PM

Registered Member #146274

Joined: Jun 24 2012, 10:57AM

Posts: 5

managed to fix this thankfully the problem was somewhere with the admin theme and the plugin.php had to delete the e107_admin/plugin.php file and then change the theme then re install the file which seems to have fixed this

Go to top

Moc

Jul 02 2012, 02:50PM

Registered Member #44563

Joined: Apr 12 2008, 03:01AM

Location: The Netherlands

Posts: 3518

Hmm never seen that before myself. Thanks for sharing the solution. Enjoy e107!

Go to top